A festival ticket gets you access to all core programme artists, subject to each venue’s capacity. Access to our Spotlight Show is via a separate ticket only.
Q. What does a delegate pass get you?
Access to the Conference Events which include panels, debates, keynote interviews, networking sessions and parties. You will also get priority access to gigs in our core venues subject to each venue’s capacity.
Q. Can I buy a single day ticket for TGE?
Single day and 2 day tickets (Friday & Saturday) will go on sale February 2020.
Q. When will my ticket be sent to me?
Tickets will typically be dispatched 2-3 weeks prior to the festival. If you haven’t received your ticket by this time please contact the ticket agent that you booked through. You can find the customer service details of our main ticket agents on our ticket info page. If you purchased via our website the ticket agent is Ticketweb.
Q. Do I need to print my electronic ticket?
No, you can show electronic tickets on your phone at wristband exchange
Q. I booked my festival ticket on somebody else’s credit card / I booked tickets for somebody else who won't have my credit card to collect the tickets. How can tickets be collected on site?
If you have arranged for your tickets to be posted to you or booked e-tickets just bring your ticket to wristband exchange during opening hours and we will exchange your ticket for a wristband. If you have arranged to collect your tickets on site please bring with you a letter from the card owner giving permission for you to collect the tickets. The letter needs to state the name of the person collecting the tickets and the last 4 digits of the credit or debit card used to make the ticket booking.
Q. I think I gave the wrong delivery address when I booked my ticket. What should I do?
Please contact the ticket agent that you booked your tickets with. They will be able to assist you with updating your info on their records.
Q. Do I have to be 18 or over to attend TGE?
No, if you are aged between 16-17 you can purchase a Young adults ticket which allows access to a good percentage of our venues. Young Adults tickets will go on sale soon.
Q. I can no longer attend TGE. Can I get a refund?