FAQs

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Q. How do I receive a refund for my TGE20 or TGE21 ticket?
Q. Can I transfer my TGE20 or TGE21 ticket over to next year’s event instead of receiving a refund?
Q. What does a festival ticket get you?
Q. What does a delegate pass get you?
Q. Can I buy a single day ticket for TGE?
Q. I booked my festival ticket on somebody else’s credit card / I booked tickets for somebody else who won't have my credit card to collect the tickets. How can tickets be collected on site?
Q. I think I gave the wrong email address / delivery address when I booked my ticket. What should I do?
Q. Do I have to be 18 or over to attend TGE?