COLLECTING YOUR FESTIVAL WRISTBAND
Collecting your festival wristband couldn’t be easier. Head on down to wristband exchange, situated on Jubilee Street, from Wednesday 14th May to exchange your 4 day ticket for your wristband. Day tickets can be exchanged only on the day that your ticket is valid for, however Thursday tickets can be exchanged on Wednesday 14th May.
E-Tickets have now been sent to ticket purchasers via the email address used to book.
If you have not received your festival e-tickets and you purchased via Universe (direct from the TGE website) please make sure you have activated your Universe account. You can activate your Universe account from the confirmation email you received after purchasing your tickets.
Go to Manage Order > My Tickets to find your tickets.
For ticket queries, please head straight to the Box Office, which will be situated next to Wristband Exchange on Jubilee Street. You do not need to print out electronic tickets. These tickets can be shown at wristband exchange on your phone, just have them ready to scan on your arrival.
Once you have received your tickets you will just need to bring them along to wristband exchange between the following opening times.
Wednesday 14th May: 16:00 – 21:00
Thursday 15th May: 10:00 – 21:00
Friday 16th May: 10:00 – 21:00
Saturday 17th May: 10:00 – 20:00
Please note, all festival goers must be present at Wristband Exchange to collect their wristbands. If you have purchased more than one ticket, your group do not need to collect their wristbands at the same time. Simply give each attendee their e-ticket so they can exchange their ticket themselves.
If you are local or arrive in Brighton prior to TGE, head on down to Wristband Exchange on Wednesday 14th May to beat the queues. Both 4 day and Thursday tickets can be exchanged on Wednesday 14th May. Friday and Saturday only wristbands must be collected on the day you are attending.
Don’t forget to download our free festival app to get the most up to date festival schedule plus notifications on schedule changes and secret shows.
Please note, this event is 18 and over. Any ticket holder unable to present valid identification indicating that they are at least 18 years of age will not be admitted to this event, and will not be eligible for a refund